End User License Agreement.

1. Grant of License

Subject to your compliance with this EULA and VoxPoint's Terms of Service, VoxPoint grants you a non-exclusive, non-transferable, revocable license to access and use the VoxPoint platform solely for your internal business operations.

• This license is granted on a per-organization basis. Each organization requires its own active subscription.
• The license is limited to the features and usage limits of your current subscription tier.
• This license covers access to the VoxPoint service through supported web and mobile interfaces. Installing an available app does not transfer ownership of the software.
• The license supports your business operations, including customer portals, document sharing, branding, and integrations expressly provided under your plan. It does not permit resale of the platform itself or operation of an independent service bureau.

2. Restrictions

You may not:

• White-label, resell, sublicense, or redistribute the platform itself without prior written permission, except for customer-facing branding and access features expressly included in your plan.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of VoxPoint's software or underlying systems.
• Create a competing product or service that substantially derives its workflows, user interface patterns, or feature design from VoxPoint.
• Perform unauthorized bulk data extraction, scraping, or automated harvesting of VoxPoint data, whether via the UI or API, beyond what is expressly permitted under the Developer Agreement.
• Remove proprietary notices or branding except through the supported document and customer-portal customization features included in your plan.
• Use the platform in any manner that violates applicable law or the Acceptable Use Policy.

3. Intellectual Property

VoxPoint retains all right, title, and interest in and to the platform, including all software, user interface designs, workflows, trademarks, trade names, logos, and documentation. Nothing in this EULA transfers any intellectual property rights to you.

You retain full ownership of all business data you create, upload, or store within VoxPoint, including customer records, estimates, invoices, work orders, and any other content generated through your use of the platform. VoxPoint claims no ownership over your business data.

4. Feedback License

If you submit feedback, suggestions, feature requests, bug reports, or other ideas regarding VoxPoint ("Feedback"), you grant VoxPoint a royalty-free, worldwide, irrevocable, perpetual license to use, reproduce, modify, and incorporate that Feedback into the platform or other products without restriction or compensation to you. Feedback does not constitute confidential information and VoxPoint is under no obligation to act on it.

5. Updates

VoxPoint may update, modify, or enhance the platform at any time, including adding, changing, or removing features. Updates are applied automatically as part of the SaaS service. Your continued use of VoxPoint after any update constitutes acceptance of the updated platform. VoxPoint will provide reasonable notice for changes that materially reduce functionality.

6. Termination

This license is effective from the date you first access VoxPoint and continues until terminated.

• Cancelling renewal normally leaves the license active through the current paid period. The license ends when paid access expires or the account closes, unless terminated earlier for cause under the Terms of Service.
• VoxPoint may suspend or terminate your license for cause under the notice and suspension procedures in the Terms of Service. Immediate action may be necessary for fraud, security, or legal reasons.
• Upon termination, all rights granted under this EULA cease immediately, and you must stop using the platform.
• Data export and account closure procedures are governed by the Terms of Service.

7. Disclaimer and Limitation of Liability

The platform is provided "as is" without warranties of any kind. VoxPoint disclaims all express and implied warranties to the fullest extent permitted by law. VoxPoint's liability to you under this EULA is subject to the disclaimers and limitation of liability in the Terms of Service, which are incorporated by reference. The Washington law and dispute-resolution terms also apply to this EULA.

8. Contact

For questions about this EULA or to request written permission for uses not covered by this license, contact us at cfarris@voxpoint.org or visit our contact page.